Privacy Policy
Last updated: July 18, 2026
This Privacy Policy describes how Claimbonusnow ("we", "us", or "our") collects, uses, stores, and shares information about you when you use our website at claimbonusnow.site and any related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register an account, enroll in a webinar, complete a form, or contact us. This may include:
Account details: name, email address, password, and profile information.
Payment information: billing name, address, and payment card details processed through our third-party payment processors. We do not store full card numbers on our servers.
Communications: messages, questions, or feedback you send to us via email or contact forms.
User-generated content: comments, chat messages, or materials you submit during webinars or interactive sessions.
1.2 Information Collected Automatically
When you access or use the Service, we automatically collect certain technical and usage data, including:
Log data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
Device information: device type, unique device identifiers, and network information.
Cookies and similar technologies: session cookies, persistent cookies, and similar tracking technologies as described in Section 5 below.
Usage data: features accessed, content viewed, time spent on pages, and interaction patterns within the Service.
1.3 Information from Third Parties
We may receive information about you from third-party services, such as social login providers if you choose to authenticate through them, analytics partners, and payment processors. We handle such information in accordance with this policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Service delivery | To create and manage your account, provide access to webinars, process registrations, and deliver the features of the Service. |
| Communications | To send confirmation emails, service notifications, technical alerts, and responses to your inquiries. |
| Improvement | To analyse usage patterns, diagnose technical issues, and improve the performance and features of the Service. |
| Marketing | To send promotional content and updates about new webinars or features, where you have consented or where permitted by applicable law. You may opt out at any time. |
| Security | To detect, investigate, and prevent fraudulent activity, abuse, or violations of our Terms of Service. |
| Legal compliance | To meet our legal obligations, enforce our agreements, and respond to lawful requests from authorities. |
3. Legal Basis for Processing
We process your personal information on the following grounds:
Contract performance: processing necessary to provide the Service you have requested or to fulfil a contract with you.
Legitimate interests: processing necessary for our legitimate business interests, such as improving the Service, preventing fraud, and ensuring security, provided those interests are not overridden by your rights.
Consent: where you have given clear consent for a specific purpose, such as receiving marketing communications.
Legal obligation: processing required to comply with applicable laws and regulations.
4. Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We engage trusted third-party companies to perform functions on our behalf, including hosting, payment processing, email delivery, analytics, and customer support. These providers access your information only as necessary to perform their services and are contractually bound to protect it.
4.2 Business Transfers
If we are involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in good-faith belief that such action is necessary to comply with legal obligations, protect our rights or property, prevent fraud, or protect the safety of our users or the public.
4.4 With Your Consent
We may share your information with third parties when you have given explicit consent for us to do so.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve the Service. Cookies are small data files stored on your device.
5.1 Types of Cookies We Use
Essential cookies: required for the Service to function, including session management and authentication.
Analytical cookies: help us understand how users interact with the Service so we can improve it.
Functional cookies: remember your preferences and settings to enhance your experience.
Marketing cookies: used to deliver relevant promotional content, where consented.
5.2 Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service. Where required by law, we obtain your consent before placing non-essential cookies.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymise it securely.
Specific retention periods vary depending on the type of data and the purpose for which it was collected. You may request deletion of your data at any time, subject to our legal obligations to retain certain records.
7. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, and destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments.
No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. International Data Transfers
Our Service is operated globally and your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. When we transfer information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information and to comply with applicable legal requirements.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
Access: the right to request a copy of the personal information we hold about you.
Correction: the right to request that we correct inaccurate or incomplete information.
Deletion: the right to request that we delete your personal information, subject to certain exceptions.
Restriction: the right to request that we restrict processing of your information in certain circumstances.
Portability: the right to receive your information in a structured, commonly used, machine-readable format.
Objection: the right to object to processing based on legitimate interests or for direct marketing purposes.
Withdrawal of consent: where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details in Section 13. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling your request.
10. Children's Privacy
The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it promptly.
11. Third-Party Links and Services
The Service may contain links to third-party websites, tools, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the privacy practices of third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you a direct notification. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Claimbonusnow
1/34 Cameron St, Launceston TAS 7250, Australia
Email: info@claimbonusnow.site
Phone: +61 2 9648 8444
Website: claimbonusnow.site
We are committed to working with you to resolve any concerns about your privacy. If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.